You can contact Zoom support 24/7 by phone, chat, or an online submission form. The online submission form should only be used for issues or questions that are not emergencies.
Zoom Support Contact Information
Phone: (888)799-9666 ext. 2
Chat: Navigate to luc.zoom.us and select Chat from the lower right-hand corner of the page.
Online Submission Form: Visit https://support.zoom.us/hc/en-us/requests/new.
Zoom representatives may ask you for the Meeting ID of the meeting you are attempting to attend or your Personal Meeting ID. Please see the instructions below for accessing both a Meeting ID and your Personal Meeting ID.
![Zoom Meeting ID](https://media.screensteps.com/image_assets/assets/003/356/935/original/1c9d2367-4c5e-4271-b512-b6c547539867.png)
Contact the host of the meeting for the Meeting ID or you will see the Meeting ID in the upper left-hand corner of the window when you join a meeting.
Navigate to luc.zoom.us and select SIGN IN. Login with your Loyola username (UVID) and password. Note: Your UVID and password will be the same UVID and password that you use to log into Sakai and your Loyola email.
![](https://media.screensteps.com/image_assets/assets/003/356/936/original/63e4a032-fd19-41da-9059-d5b67ddb8afc.png)
Select My Profile and your Personal Meeting ID will be listed on this page.