You can contact Zoom support 24/7 by phone, chat, or an online submission form. The online submission form should only be used for issues or questions that are not emergencies.
Zoom Support Contact Information
Phone: (888)799-9666 ext. 2
Chat: Navigate to luc.zoom.us and select Chat from the lower right-hand corner of the page.
Online Submission Form: Visit https://support.zoom.us/hc/en-us/requests/new.
Zoom representatives may ask you for the Meeting ID of the meeting you are attempting to attend or your Personal Meeting ID. Please see the instructions below for accessing both a Meeting ID and your Personal Meeting ID.
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Contact the host of the meeting for the Meeting ID or you will see the Meeting ID in the upper left-hand corner of the window when you join a meeting.
Navigate to luc.zoom.us and select SIGN IN. Login with your Loyola username (UVID) and password. Note: Your UVID and password will be the same UVID and password that you use to log into Sakai and your Loyola email.
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Select My Profile and your Personal Meeting ID will be listed on this page.