Gradebook does not include ungraded items in the course grade calculation. This could result in a higher course grade average for a student that has incomplete items. To include a Gradebook item in the course grade calculation, a grade of zero or higher must be entered.
To enter zeroes for all Gradebook items that have not been graded, set all ungraded items to zero.
Select Gradebook.
![Select Gradebook from your site's tool menu](https://media.screensteps.com/image_assets/assets/005/757/184/original/befdd30a-0584-44a1-b4fd-45dd2fc7740d.png)
In the target Sakai site, select Gradebook from the Tool Menu.
Select the dropdown arrow in the Course Grade column.
![Select the down arrow and choose Set Zero Score for Empty Cells](https://media.screensteps.com/image_assets/assets/004/948/020/original/fc455c5d-9c74-444b-b91e-18ef4db25936.png)
- Select the dropdown arrow in Course Grade column.
- Select Set Zero Score for Empty Cells.
Select Update.
![Select Update](https://media.screensteps.com/image_assets/assets/004/948/022/original/3bf37276-b8f4-4486-bdc8-7bba32fb3506.png)
A prompt to confirm the set zero score for empty cells will appear. To assign zeroes for all incomplete items, select the Update button.
Warning: This action is not reversible!